Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Brian Lindstrom on 6/20/2017 at 8:04 PM.

We were very pleased at Columbia Honda and with Trent Custard. He went out of his way to find a Subaru we were interested in. It was a nice vehicle but after we drove the CR-V it became apparent we had a real decision to make. Trent was very patient and showed a number of CR-V''s that met our criteria. In the end, the price he got for us just couldn't be beat on the CR-V. We were very pleased and would recommend others to work with him.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Happy wife, happy life.

By jmkrum on 6/13/2017 at 1:11 PM.

After a not so great experience at another dealership, I reached out to Trent about a 2015 Honda CR-V Touring AWD that my wife was interested in. Trent went above and beyond to not only confirm the vehicle was on the lot, but sent me any pictures I requested as well as made a walk around video showing the inside and outside. I decided to make the 2.5hr trip out, Trent was waiting for me as I pulled up and had the CR-V ready to go. We went for a ride, he showed me all the features and I was sold. I do not buy cars often and never thought I'd drive this far to get one, but after dealing with Trent I'll be reaching out to him again once I'm ready to replace my current car. Great guy and wouldn't hesitate to recommend him to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Fantastic experience

By greeves001 on 6/13/2017 at 1:34 AM. Helped by Keith Marlett--financing.

Trent Custard, our salesman, was fantastically patient with us while we went through cars like we were shopping for shoes. "Let's try this one!" "Do you have something in an EX with leather and a sunroof?" "Does it come in brown? What about black?" etc. And the guy literally RUNS from place to place in the showroom. In the end, my wife and I both got cars that we love and the whole experience couldn't have been better. A special shout out to Danny Hammack and Keith Marlett who were also extremely helpful and patient. Thank you guys!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Expereince

By cfields4498 on 6/5/2017 at 3:34 PM.

So it has been a while since I bought a car. Trent worked with us and got us in a great car! Previous vehicle made it to the dealership and died, so getting a new car was our only option. I would defiantly recommend them to anyone!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

All Concerns Addressed

By dixielee72 on 5/30/2017 at 9:01 PM.

The staff was great and it took less than 5 minutes after arriving to get in a car and test drive it. They weren't too pushy either which was very nice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best Experience Ever

By Mike C on 5/28/2017 at 1:22 AM.

I have bought many cars and this was by far the best dealership I have dealt with. Michelle was fantastic through the whole process. We communicated via text for a week and today I was ready to purchase. I live about 90 minutes away and we were in a bit of a hurry due to incoming weather. She had all the paperwork ready to go at the terms we had discussed and the entire process took less than 2 hours including the test drive. I can't recommend this dealer enough!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely Professional

By Shawn Von Talge on 5/23/2017 at 12:58 PM.

I've going to their service department now for over a year and EVERY time I drop in TJ and Gregg have been professional, courteous and willing to drop everything to help. By far the best service experience I have had in 25+ years!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great help in a pinch

By walter on 5/21/2017 at 8:20 PM.

We had been rear-ended and needed a replacement car within a short time, even though we really didn't feel like looking for a car. Trent was great to work with as we tried one car after the other, and helped us settle on a Fit with low mileage and in excellent shape. It's fun to drive. Thanks to Trent the unfortunate circumstances led to a good outcome.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Helpful sales staff

By clayweidinger on 5/13/2017 at 2:10 AM.

I was impressed with how easy going our sales man was. I felt like he had our interest in mind and was ready to keep showing us different cars until we felt comfortable. The negotiation experience was painless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Dealership, Excellent Buying Experience

By aluebbering on 5/4/2017 at 5:06 PM.

We love our new Honda and we're extremely happy with Trent, our salesman, and the entire dealership. We experienced friendly service, exceptional courtesy, and people who went beyond the expected to help us. Trent even stayed late so we could drive our new car home. Great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Vehicle Purchase Experience

By photogs89 on 5/2/2017 at 2:41 AM.

From the start, Columbia Honda was competitive with their price and they stayed competitive and won my business. Ryan Ewing was awesome to deal with! He did a great job of communicating the latest price and it was a "no pressure" experience. It's no wonder he's got a ton of great reviews. If I'm in the market for a Honda, I will be calling Ryan at Columbia Honda first. For being the new guy, Chase Anderson was very good and had a great sense of humor. He was fun to interact with and did a great job of showing me how to use the cool features of the vehicle I purchased. Nick Costanza was also excellent with handling the finance side of things. Considering that it was around 9pm when we were wrapping up, he was very patient with answering all my questions and did a great job of explaining certain things like gap insurance. I had a great experience and I definitely recommend Columbia Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Andy H. on 5/1/2017 at 2:31 PM.

Trent was tremendously knowledgeable about the product and went out of his way to be helpful and walk me through the process. On top of that, he's just a really nice guy. It truly was a great car-buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Never fails to serve.

By josh windle on 4/27/2017 at 10:14 PM.

TJ is a great rep for Honda. He is friendly. He does not bully anyone into getting service they don't need. He's honest and trustworthy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure, no hassle just good people

By Seth R. on 4/22/2017 at 10:27 PM.

We went to check out minivans and found Trent. He was very professional and no pressure whatsoever. He explained the features, printed up a comparison between the models we were looking into and the pricing options. Eventually we settled on an Odyssey and feel we made the right choice for the right price. Thanks, Trent!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, bumper to bumper

By WHITE.AARONW on 4/22/2017 at 6:49 PM. Helped by Dave Johnson.

Trent and Dave were all-stars and gave our family a great deal on our 2017 Odyssey and gave us great value on our trade in. Use these guys! Pastor Aaron

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Saved by TJ and Super Mario

By Ty Tetzlaff on 4/21/2017 at 9:21 PM.

Lost all power on my 2002 Honda Civic on the interstate. Limped the old girl into the dealership and was promptly greeted by TJ. They got the vehicle right in and the technician Mario was extremely helpful in explaining my problem which ended up being my Top Dead Sensor. They got the part ordered and in the mean time found I had a bad rear wheel bearing. They fixed both problems at a reasonable price and I was on my merry way. Thanks guys for all your help, maybe I can squeeze another 100,000 miles out the old girl. She runs smooth and quiet now!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch customer service

By bridget.althoff1 on 4/20/2017 at 7:51 PM.

Trent is truly made for this business. Great guy and wonderful at customer service. Made buying a car a wonderful experience. Thank you for the great deal!! Love my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience
5   Price

Wonderful experience buying our new car!

By aluebbering on 4/19/2017 at 8:42 PM.

We would recommend Columbia Honda to anybody buying a car. Our salesman, Trent Custard ,was friendly, polite, helpful. He went the extra mile by staying late in getting our purchase completed so we could drive our new car home. There was no pressure, only friendly, helpful advice and courteous attention. The man who did our paper work was also competent, friendly, efficient. It was a very satisfying experience and we LOVE our new Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ryne Armstrong- Sales

By JCurley on 4/17/2017 at 4:21 PM.

Ryne Armstrong was great to work with throughout the process of purchasing our Honda Odyssey. I would highly recommend anyone to contact Ryne for your next vehicle purchase. JCurley

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Very nice salesman and financial employer

By Krsassy on 4/17/2017 at 2:34 PM.

Nice people to work with. I wanted to buy a used car but the financial worker was able to meet my qualifications for a new car.

I would recommend this dealer.