Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure, no hassle just good people

By Seth R. on 4/22/2017 at 10:27 PM.

We went to check out minivans and found Trent. He was very professional and no pressure whatsoever. He explained the features, printed up a comparison between the models we were looking into and the pricing options. Eventually we settled on an Odyssey and feel we made the right choice for the right price. Thanks, Trent!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, bumper to bumper

By WHITE.AARONW on 4/22/2017 at 6:49 PM. Helped by Dave Johnson.

Trent and Dave were all-stars and gave our family a great deal on our 2017 Odyssey and gave us great value on our trade in. Use these guys! Pastor Aaron

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Saved by TJ and Super Mario

By Ty Tetzlaff on 4/21/2017 at 9:21 PM.

Lost all power on my 2002 Honda Civic on the interstate. Limped the old girl into the dealership and was promptly greeted by TJ. They got the vehicle right in and the technician Mario was extremely helpful in explaining my problem which ended up being my Top Dead Sensor. They got the part ordered and in the mean time found I had a bad rear wheel bearing. They fixed both problems at a reasonable price and I was on my merry way. Thanks guys for all your help, maybe I can squeeze another 100,000 miles out the old girl. She runs smooth and quiet now!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch customer service

By bridget.althoff1 on 4/20/2017 at 7:51 PM.

Trent is truly made for this business. Great guy and wonderful at customer service. Made buying a car a wonderful experience. Thank you for the great deal!! Love my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience
5   Price

Wonderful experience buying our new car!

By aluebbering on 4/19/2017 at 8:42 PM.

We would recommend Columbia Honda to anybody buying a car. Our salesman, Trent Custard ,was friendly, polite, helpful. He went the extra mile by staying late in getting our purchase completed so we could drive our new car home. There was no pressure, only friendly, helpful advice and courteous attention. The man who did our paper work was also competent, friendly, efficient. It was a very satisfying experience and we LOVE our new Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ryne Armstrong- Sales

By JCurley on 4/17/2017 at 4:21 PM.

Ryne Armstrong was great to work with throughout the process of purchasing our Honda Odyssey. I would highly recommend anyone to contact Ryne for your next vehicle purchase. JCurley

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Very nice salesman and financial employer

By Krsassy on 4/17/2017 at 2:34 PM.

Nice people to work with. I wanted to buy a used car but the financial worker was able to meet my qualifications for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In & Out Quickly!

By Punkin.butts on 4/17/2017 at 11:52 AM.

This dealership had exactly what we were wanting and worked quickly with us to make it happen. 1.5 hours total from start to finish and we were driving away in our new to us vehicle. Trent is always a delight to work with. He didn't try to sell me on things that I didn't need or want. Thank you!

I would recommend this dealer.

Overall Rating

4.0  

3   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Good times

By J2415 on 4/15/2017 at 6:55 PM.

I really liked getting my car at Columbia Honda. My guy was great. He wasn't too pushy. And he listened. I would recommend him to all anyone I think needs a car.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Go See Trent

By dylan carver on 4/12/2017 at 4:53 PM.

Trent is a great salesman and is willing to go the extra mile to help get you into a car! He listens to what the customer wants and then finds options that meet your needs and expectations. I would recommend him to anyone. Go see Trent at Columbia Honda!

I would recommend this dealer.

Overall Rating

1.8  

2   Customer Service
2   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Terrible. Just Terrible.

By ericalayne on 4/11/2017 at 8:52 PM.

My first experience with this dealership will definitely be my last. After months of research I decided to purchase a Honda Odyssey. The car is fantastic and is easily the best car I've ever owned. Buying said car was about as painful as humanly possible. It started very well. I met a salesman that I respected and who respected me as a customer and a person. He never pressured me one bit and listened to what I had to say and cared that I got what I needed out of a vehicle. His name is Joshua Adams and he no longer works at this dealership because he was FIRED right after my deal. So if you want to look him up, he now works over at Kia. It's such a shame because no one at this dealership knows or loves Hondas as much as Joshua. Their loss. Onto what happened. I had a great exchange with Mike the sales manager and I got a great deal on the van. I was incredibly happy up until I met Dave Gero. The man is the biggest liar I have ever encountered at a dealership, which is saying a lot because in the last 10 years I have purchased more than a dozen vehicles. Everything that comes out of that man's mouth is a lie. He already had my business. He did not need to lie. I had outside financing and he decided to lie about that. He lied about my vehicle. He made up stuff constantly. I caught him in several lies and brought these to the attention of Mike, who never followed through with my complaints although he acknowledged there were serious issues that should be brought to Danny (GM). Then when my salesman confronted him for the several lies and the fact that he was lying to new customers the week after I bought my car, Joshua was let go for not being a team player. Yeah, a team player is one who seeks to lie and screw customers as much as they can. Columbia Honda is not the smart choice. It is the worst choice. Joshua cares about his clients and wants them to be taken care of. Dave specifically doesn't care about anyone but himself and why he feels the need to make stuff up and lie constantly is mind-boggling to me. You can sell cars by being honest. You don't need to lie.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best sales and service

By Stapleton on 4/7/2017 at 10:18 PM.

Trent was very helpful and professional. He helped us find the perfect car for our budget and size needed. He was very helpful in finding the the just right car for us!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent encounter

By Scutter5151 on 4/7/2017 at 10:34 PM.

We purchased a 2018 ridgeline today from Ryan Ewing that had been on order for awhile and ruan kept us informed all along the wait when we purchased it today Ryan displayed an impressive knowledge of the vehicle accessories we could t be happier and Kieth Marlett was a winner as well thank you columbia honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Gear

By docdrury on 4/6/2017 at 10:05 PM.

Excellent interpersonal skills, knowledgeable, efficient, overview of new vehicle and good sense of humor. Definely service oriented. Trent made the experience stress free. Would recommend him and dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasurable, No stress, Excellent all the way thru the proce

By Art on 4/5/2017 at 6:35 PM.

I reviewed the car I was looking for on the internet and found the one I wanted at the price I wanted at Columbia Honda. I was a little nervous about dealing with a salesman over the phone but I had no choice since I live about 130 miles away. I must say that dealing with Trent custard was a big suprise for me. He was excellent to deal with Answered all my questions, took additional pictures of the car and sent them to me. It was truly a no hassle experience Art Elkin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top brand with great people

By Aaron on 4/3/2017 at 3:26 PM.

They have been very nice; patient; listening, professional; following through; no push; friendly; I can talk and discuss directly with executives for issues, concerns and expectations. It has been a great experience in working with Trenton, Mike and Danny. Thank you all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place!

By Cody on 3/31/2017 at 3:17 PM.

We were so happy with Columbia Honda and the awesome service Trent gave us. We were able to get all of our questions answered and then got a GREAT deal on our van! We have nothing but wonderful things to say about our time there.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service!

By Lwr7f on 3/31/2017 at 2:29 PM.

We have been searching for vehicles about 2 weeks. We went to STL dealership, Jeff City dealership, and some dealership in Columbia as well. My husband found a couple of CR-Vs on Columbia Honda website and we went to see the vehicles on site later on that night. We ended up purchasing a certified pre-owned CR-V the very next day with Ben McCanless! He is very thorough and has tons of knowledge on Honda vehicles. He is not pushy like most of salesperson we had dealt with. Dave Johnson, the manager who we dealt with, was also very sharp and easy to communicate. Keith was our financial guy and he was so efficient and prepared with our paperwork, which only took him about 10 minutes to complete the entire loan process. Highly recommend Columbia Honda for your next vehicle purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very polite

By Kannatha asher on 3/31/2017 at 12:11 AM.

I would recommend any one to Columbia Honda very polite ,friendly,and fast.Have a good quality of vehicles and I lovey new 2016 Honda Fit thanks to Trent at Columbia Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent, Friendly and Punctual Service

By Hondasue on 3/16/2017 at 5:15 PM.

I have only used there services twice but they make you feel at home and treat you like a friend. The service is great and on time so that the rest of your day is freed up to spend your time on other things.

I would recommend this dealer.