Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By CDWilliamson on 5/19/2017 at 3:40 PM. Helped by Greg Mitchell.

Nice, courteous, and really listened to my needs and wants and got me the perfect car at the right price. I am extremely pleased with the sales staff, especially Greg Mitchell.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Recall, tires and oil change

By Tamerine on 3/15/2017 at 3:50 AM. Helped by Ms Payne.

My appointment check in was handled quickly, the service man started almost immediately doing the required work. My wait time was minimal. All the staff I dealt with were friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best way to treat customers!

By JBrad on 3/3/2017 at 2:41 PM. Helped by Melissa Rutland.

I made a call to the dealership, asked for Melissa, and she went straight to work, finding me the truck I wanted at a price no one could compete with. When I arrived, she already had the truck cleaned, and the paperwork started so I could enjoy my new vehicle faster. I am extremely pleased with my salesperson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

quick in and out, courteous personnel, effiicent service

By equinox 2016 owner on 1/20/2017 at 1:17 AM. Helped by do not know the employees who worked on my car but the lady I made the appt with over the phone was Meagan.

I went in for oil change, tire rotation and brake check. I was in and out in less than an hour which I was totally thrilled about because I went in after work and was tired and ready to go home. The service was great. The personnel have always been very friendly and courteous there and this day was no different. I have bought my last three vehicles from there and will continue to buy from them in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best little dealership in Texas!

By Pete Hunt on 1/19/2017 at 7:19 PM. Helped by Daniel.

Awesome dealership! Bought my 2016 GMC 2500HD pickup earlier in 2016 with the 6.0L gas engine. Daniel was my salesperson and he was great! The whole buying experience was easy and enjoyable which is saying a lot compared to other dealers I have dealt with in the past. I have moved to Houston since and used a dealership in the area and was very dissatisfied so I drive the extra miles now just because of the friendly and reliable service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Special

By stingray on 1/17/2017 at 6:43 AM. Helped by Jewel Payne, Megan Adams, Michael.

Very good experience with Cowboys. Service lady Jewel Payne and Mechanic Michael Moore make my visits the best I've ever had with all dealerships in my many years of buying and having cars serviced. I rate them at a 10 Plus and recommend them to all.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

our car buying experience

By Tonijo93 on 12/27/2016 at 6:28 PM. Helped by Darrell Woodside.

Our salesman was kind and accommodating. He wasn't pushy or rude which would make us leave and go somewhere else. Our experience was exceptional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Next experience w buying a car

By ShaNBrook on 12/31/2016 at 2:35 PM. Helped by Thomas. Paul..

Between Paul and Thomas, our buying experiences have been wonderful! He recently sold my mom her car and yesterday the guys were able to help me get into a car I ooh so love! Easy, fast and friendly service every time. I would recommend this place to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best place to buy a car/truck/SUV

By valerie Frommel on 12/16/2016 at 3:33 PM. Helped by Mike Garlaska.

MIke Garlaska helped us. He was fantastic!!! We knew what we wanted but still showed us comparable cars to see differences. Mike was never pushy. Listened to what we had to say. We are very happy with our purchase and will come back for our future needs!! THE BEST EXPERIENCE BUYING A CAR EVER!!!! THANK YOU!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Employee - Brittney Solomon

By mikellnelson on 11/17/2016 at 5:37 PM. Helped by Brittney Solomon.

In for recall & asked Service Advisor, Brittney Solomon, about seat & garage door opener set-up & spoiler replacement. She was extremely helpful & accommodating. She is definitely an asset to Coyboy's Service Dept.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All the employees were friendly & helpful.

By connor's mom on 11/8/2016 at 6:07 PM. Helped by Janna Wilburn.

I enjoyed doing business With all of you & will be back for more service. Thank you & God bless all of you. Happy Thanksgiving to all of you. Don't eat too much turkey!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall Service

By spoon,gloria52 on 11/1/2016 at 12:41 AM. Helped by Janna Wilburn.

Everyone friendly and polite. Did oil change service and recall service at the same time. Quality work and fast service. Take our vehicle there all the time

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful truck buying experience

By MMcKee on 10/26/2016 at 4:00 PM. Helped by Daniel Russo, Lance (?) in the finance dept..

New to the area and just stopped by to see what was in their inventory. First place we went and Daniel Russo was wonderful we purchased the same day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase experience

By colmws on 10/18/2016 at 2:39 PM. Helped by Keenan Simon.

Modern looking Dealership with a clean showroom and inventory lot. Good availability of vehicles to choose from. Sales and Finance Staff worked together to make my purchase go quickly and smoothly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cowboy Silsbee is the BEST!

By sporter on 10/5/2016 at 1:40 PM. Helped by Darrell Woodside.

The Salesman (Darrell Woodside ) was very helpful and knowledgable. Answered all our questions. Very patient when test driving to decide which vehicle we would purchase. Will be returning for our next vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Drivers door handle repair.

By Glenn16 on 9/23/2016 at 9:00 PM. Helped by Brittney.

The service department is always friendly, and the repair done in a reasonable amount of time. The part had to be ordered so we left the car, Door was fixed a day sooner than the dealer thought.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

good experience

By debbie1958 on 9/23/2016 at 2:12 AM. Helped by Mike Garlaska.

it was a good experience. My salesman was very knowledgeable. Mike was very friendly and courteous. Everyone at Cowboys was friendly and courteous. they were all very helpful.

I would recommend this dealer.