Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

LOVE the TDI

By winter,robert56 on 4/25/2017 at 10:47 PM.

When the email showed up about the available 2015 TDI's came to the house I knew I was interested. VW treated us well with the court mandated buyback of my wife's 2013 Passat. So I knew that I would like to do business with Pete More Imports. Mr. Rick Cribbs was the first person I called and within 24 hours I had a new Passat TDI. Thanks to all. Bob

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Can't possibly get better than Pete Moore VW

By HTR USMC on 4/25/2017 at 9:37 PM. Helped by Jay Rosenfeld.

Just finished the paperwork for our 3rd Pete Moore VW in less than a year and have been using the service dept for the same amount of time. Truly excellent care from both sales and service. Can't say enough about CJ Jenkins our salesman! Great equipment knowledge and personal service. Service has superior folks as well Jay and Rich stand out. These folks at Pete Moore should seminars to Sacred Heart Hospital staff on how to run a compassionate yet efficient business!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience buying Volkswagon

By Becky54 on 4/24/2017 at 9:03 PM. Helped by Raul Delgado, Raul was the best.... Enjoyed working with him....

Everyone at Pete Moore VW was super helpful and super nice. Every minute I was there someone was making sure I was being taken care of. Everything about the car was explained in detail. I love my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service helping me find a new after my car accident

By Jtwilbur8 on 4/18/2017 at 3:11 PM.

I was in a car accident while driving a vw a few weeks ago and walked away with scratches. I knew I wanted another one because I felt safe in it and the vw is the only car I have ever driven. With the help of Nick and Jeff they helped me find my dream car. I could not be more grateful and would recommend this vehicle to everyone I know!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second time around.

By Hanne1 on 4/17/2017 at 10:04 PM.

This is my second car from this dealership. I like all of you and always feel welcome and appreciated as a customer..It was a big part of buying another VW. Hello Wolfsburg can you hear me.? Mark Torelli did everything possible to make the purchase go smooth and easy. A big thank you to all involved in the purchase, you are tops.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experence

By CPetersen on 4/17/2017 at 4:44 PM.

The staff and crew went above and beyond to get me into my new VW Bug. They had all my paperwork prepared and ready for signature in record time. This was the best car buying experence I've ever had. There ease of making me comfortable was very enjoyable. I would highly recommend their dealership if you're in the market for a new or used car.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Used Car Purchase for Daughter

By TLBACKES on 4/12/2017 at 3:51 AM.

My daughter and I visited Pete Moore Volkswagen to look at a 2013 Kia Forte that we saw advertised on the internet. The car was to be titled in my daughter's name and she was paying most of the cost. We were assisted by Mark Torrelli, who was very personable, and helped us answer the questions we had about the car. My daughter was impressed with the car, and we decided to buy. We were shown to a comfortable waiting area for a brief time as the paperwork was prepared. But once we were called in, the process of signing the paperwork and getting on our way was the most expedient I have ever seen. This was a great experience and my daughter is very happy with the car. Perhaps the most notable aspect of the experience though for her, was that everyone dealt with her professionally as the buyer of the car - even though I was there. As a 21 year old buying her first car, she wasn't sure what to expect, and being treated with that kind of respect meant a lot to her. .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car purchase

By Chris Fuller on 4/10/2017 at 2:56 PM.

Dealt with CJ with two car purchases. Myself and my girlfriends. Every thing was smooth and simple. Would definitely recommend and return to buy another VW.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mark torelli

By Marliyn Monroe 63 on 3/31/2017 at 6:01 PM.

Mark was so helpful and nice. He has a real people chemistry. You are really lucky to have him. He made the buying experience a cinch. Even though he exudes professionalism. We connected with him on a personali basis. What a great way to do business.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great inventory and sales team

By Jennifer on 3/28/2017 at 2:49 AM.

We had two Volkswagens that were part of the diesel buy back campaign. Pete Moore's sales team made this an easy process and had us in new cars with NO downtime. They have an awesome inventory to choose from and our salesman (Mark) was devoted to finding us the perfect Passat. If you are looking for a new vehicle with great sales and service, you should give Mark a call.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent, Non-Intrusive Salesmen

By Andrew on 3/22/2017 at 1:51 PM.

From the minute you show up there will be someone there to assist you however the refreshingly unusual difference at Pete Moore is they won't badger you. Rick and CJ both were fabulous at answering questions and offering information on vehicles I was interested in while still stepping back and letting me think (unusual for car salesmen!). I appreciated this a lot! Once you step inside, the managers are going to work with you to get you exactly the trim you want and they have the lowest dealer fees around. They were happy to give me out the door prices printed out for me to eyeball. I appreciated every minute of working with these guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

THIRD CAR PURCHASE

By bluebeemerr80 on 3/20/2017 at 10:06 PM.

PRIOR TO MY FIRST EXPERIENCE WITH C.J. (MR. JENKINS) I HATED CAR BUYING. MY LAST NEW VEHICLE PURCHASE WAS 1987. THEN IN 2013 I FIRST MET MR. JENKINS. I HAVE SINCE BOUGHT THREE VEHICLES FROM HE AND PETE MOORE. I ENJOY THE EXPERIENCE.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always the best sevice that you can get from any dealership

By jrrax12 on 3/16/2017 at 4:46 PM.

Rick was extremely patience with my buying decision. He made me feel really comfortable. Very helpful in explaining everything This is my 28 vehicle I have bought from Pete Moore. Mostly from a great guy named Andy Hayes. Since I have become a loyal customer of VW. I don't see Andy as much. But consider him a friend as well. Kim in F and I is great and professional. Who could not like Jeff Korel maybe some day he will break 80 when he retires. To all the people of Pete Moore including service 5 stars

I would recommend this dealer.

Overall Rating

1.6  

2   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Car mess up on the 5th day they want help xxxxxxxx

By Clos36 on 3/14/2017 at 2:38 AM. Helped by CJ.

Have it a poor rating because all these dealerships in Pensacola just do is lie and give you xxxx cars and take your money told man about my problems and all he could do is day they can not help I have 5 kids that need to get around if I New the check engine light would come on after 5days I would not have bought it I do recommend anybody go to petemoore

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Low pressure, High service. Pete Moore gets it right.

By Jeff Rogers on 3/13/2017 at 3:30 AM.

Bought a new 2017 Golf R from Pete Moore Volkswagen. Not only did they have the best price of the 3 closest dealerships, they also blew me away with how easy they were to work with and how intent they were on my complete satisfaction. If you're in the market for a VW, I highly recommend the Pete Moore Team. CJ Jenkins and Jeff Korel break the stereotype of the typical car sales guy - friendly and honest, providing a great deal and an extremely high level of service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mrs. Kim Gilbert is amazing

By Tawanna Hosea on 3/7/2017 at 3:53 AM.

After all the frustration of me stressing about an car. I left with an true blessing 2017 Mitsubishi Outlander andI love it! The honesty and patient was very comforting and I am really appreciative of everyone who played an part in this. Thank you all, Love Tawanna Hosea

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

new Chariot

By viking 10 on 3/5/2017 at 4:47 AM.

I wanted to participate in the VW TDI buy back program, Kyle Prell answered all my questions about the procedure. He also demonstrated a high level expertise in helping me in selecting my new vw chariot. He and Jeff Korel provided invaluable assistance to me during this process. Thanks to them, I was able to get the car I wanted in the colors I wanted. I highly reccomend going to Pete Moore VW if you are looking for a new car. Thanks guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely smooth vehicle purchase

By tom on 3/3/2017 at 3:47 PM.

I recently purchased a 2017 Passat. Mark Torelli is amazing. Mark helped me on a previous used car purchase and I was very pleased then. I'm even more pleased now. He took the time to work with me, ensuring I got the best possible price and value, and then had the vehicle prepped and ready for pickup. Kim Gilbert made the finance process a breeze. She got me the best financing deal and took the time to explain it to me. I am a believer in this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By DChurch on 3/1/2017 at 1:00 AM.

This is the first car I've bought here and it went great. Honest sales team that was very easy to work with. Also, I've taken two other cars to their service department over the years and have never had a bad experience with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mark is the best!

By Bfgator15 on 2/25/2017 at 6:12 PM.

3rd car I've bought here from Mark. He's the most honest salesman I've ever dealt with. I'll always come to him first when I buy a car.

I would recommend this dealer.