Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.4  
Friendliness
4.4  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.4  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price

Great Sercie and wonderful people

By griffin, maryann on 2/28/2017 at 9:21 PM. Helped by I can't recall, I have a bit of a hearing problem and I did not get it. But the drivers name was Willie.

We have a 2016 Ford Fiesta. While having an oil change at our neighborhood mechanics they notices that our front Struts had burst and there was oil leaking. I called Yankee Ford Service Dept and told them my problem and they told me to bring the car in. My Mechanic had suggested that the repair may be under warranty and I mentioned this when I made the appointment. We went at the appointed time and was told the parts that were needed were in stock and at that point they gave us a ride home to wait until it was fixed. About an hour later they called and sent someone to pick us up and take us back to get our car. It was a great day, coverage was warranted and it cost us nothing. I was very glad of that. We are seniors and do not have a lot of extra cash. On top of that, the people who worked there were so nice to us. I thought the whole experience could not have gone better.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Very judge mental and place is a xxxx hole

By Toy16 on 9/28/2016 at 10:28 PM. Helped by ..

I have bought many cars at many different dealers in this one tops the worst experience I've ever had. I would not recommend a single human being on the face of the earth to go to yankee ford in South Portland. Needless to say I walked out not buying a car from them. They pretty much told me flat out couldn't afford it when the payment just wasn't where I wanted it. Wasn't willing to work numbers at all. I felt very uncomfortable sitting down in front of the gentleman. They try to give you the lowest dollar on trade and the highest dollar on the value of their vehicle. I hear the service side is good. But the sales side is a complete xxxx. whole. Don't make the mistake Stay away from Yankee ford.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

brunswick ford

By Dale Young on 9/18/2016 at 1:57 PM. Helped by don't rememder.

Don't buy a ford escape. If you do get ready to put a new transmission in it.79thousand miles of hi way driving Trans is junk.ford knows they are junk tell customers oh well your problem

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

The best deal on a new ford anywhere

By benito on 9/13/2016 at 11:20 PM. Helped by Travis.

We shopped 3 other Ford dealerships and there was no back and forth just asked where we wanted to be and got us there. They also took the time to show us the service area and we met all the service Managers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ford Mustangs Rule

By Mike1911-A1 on 4/17/2016 at 2:50 PM. Helped by Bobby Esposito Owner,Pat Murray heads the service dept. Julie Green sales.Martin Darling Sales. Buzz front desk service writer. Danny Romano Top Ford Tech. Body shop Manager great guy..

In 2014 I leased a Ford Mustang from a Mr. Bob Esposito I walked out happy with my payment terms. The people were all very friendly to me. Julie Green is in sales she is very capable and has a wonderful personality for their sales dept. Patrick Murray helped me get things done in the service department later on when I needed an oil change. Marty Darling is a great big man thats always happy to see you, he loves to show you the Ford trucks. I think he knows they are the safest in the Industry. Buzz works at the service desk under Mr. Murray he's so very professional, its a great company! Danny Romano is a highly skilled Technician that eats, drinks and lives Ford Motor Company. He is friendly super smart and has a great way with customers. Their body shop even repaired a minor dent after an old guy hit my brand new car on the scarborough connector. My Mustang loves seeing Yankee Ford it knows its going to get pampered at this Ford Facility.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful and easy

By Bean7 on 4/8/2016 at 6:09 PM. Helped by Joseph Zukowski.

Joe made my car buying experience extremely easy and very painless. He was able to analyze my need and pick out my wants coming up with solution that would be the perfect vehicle I would strongly recommend his talent for getting anyone the best vehicle that fits their need and wants along with the best deal possible to anyone I may come across that are in need of a new car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Focused!

By Donna722 on 4/7/2016 at 7:21 PM. Helped by Julie & Jason.

Reality as most of us know...purchasing a new/used vehicle from a dealership can be frustrating. I have dealt with YF in the past and I was very happy. Last week I knew what I wanted & I just wanted to get the car and move on with my busy life. I also knew I wanted to work with Julie who is the sweetest saleslady I have ever met! She just gets her customers! No pressure from her and a relaxed experience makes it easy to want to request her and work with her to purchase. She hustled to get the paperwork completed, shout out to Jason w/ the great tan too! She had the service department clean the car, wash it and the tank was full. She took time to explain the electronics and synced my phone (which I unsynced Julie...lol) I was so happy and remain very pleased with my choice to buy a Focus and from Yankee Ford. Thank you ALL very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Jennifer on 11/8/2015 at 2:34 PM. Helped by Stephen.

I have bought my last three vehicles at Yankee Ford and the sales department has been very helpful and accommodating. They always find exactly what I am looking for. The service department takes care of my car in a timely manner. I will definitely buy my next vehicle from Yankee Ford.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

BAD SERVICE!!!!

By mainer on 10/15/2015 at 8:38 PM. Helped by Marty, Travis.

Bought a used truck and noticed the tires were chopping so I went to a local VIP and had an alignment done being i live an hour away. Tried to get them to pay the $110 that I paid out of my pocket & have been getting the run around for 4 weeks now. I paid over $28000 for a truck & they wont pay me my $110. The Sales Manager is a rude good for nothing xxxxx!! YANKEE FORD WILL NEVER SELL ME ANOTHER TRUCK AGAIN!!! How these people are still in busuness i have no clue.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

rating of service department

By newjersey on 10/7/2015 at 8:49 PM. Helped by Pat Murray.

On October 3rd I experienced a mechinical issue with my 2005 Ford Freestar while on vacation. I could not find a mechanic in the area and had my car towed to Yankee Ford. I had the most pleasant experience with Pat Murray at the service desk.He went out of his way to help us by offering us a complimentary rental car for the weekend. What could have been a very unplesant vacation turned into a wonderful time in our favorite vacation spot,Maine. Pat even called us after we picked up the car asking if everything was working properly. I have been a Ford customer for over 40 years and commend the staff, especially Pat at Yanlee Ford.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Rude sales person

By Maine resident on 9/26/2015 at 7:58 PM. Helped by Sean.

I attempted to clarify Sean the sales persons statement about the payments on 2 different vehicles and his response was that difference was 6 vs 5 months followed by "you do the math" in a very demeaning and disrepctful tone. He was not apologetic when I said I didn't appreciate his tone and would not work with him at which point he hung up on me. I would not recommend this dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service

By wuchowsa on 9/4/2015 at 3:32 PM. Helped by Bob.

The sales / service here has been amazing. I have been working with Yankee Ford for the past 4 years. Spoke to the owners and they also are very nice. A true family operated dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch Professionalism and very accommodating!

By TripleNet on 9/4/2015 at 10:04 AM. Helped by Marty,Bob and Steve.

Now on my third platinum F150 from Yankee Ford I not only am a Ford customer for life but I would not buy my trucks from anyone else! From Bob, Marty and Steve they make the process of buying a vehicle enjoyable and without any hassles and with a very straight forward approach. Thanks guys for the new truck. See you in two years when my lease is up!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service and pricing

By salem9 on 9/1/2015 at 7:14 PM. Helped by Robert Esposito and Marty.

The sales team at Yankee Ford were very knowledgeable and courteous. The pricing I got on my explorer was outstanding and the interest rates were the best around. I you are a consumer who doesn't want to waste time searching out good service and the best pricing around, then go to Yankee Ford

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wouldnt buy a car anywhere else in Maine!!!

By Swebecrop on 8/29/2015 at 4:06 PM. Helped by Bob Esposito.

friendly, knowledgeable, top quality and best pricing. Bob Esposito and his team take care of us even after the sale. We wouldn't go anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Ed on 8/29/2015 at 12:01 PM. Helped by Marty Darling.

Always a welcoming environment you never walk in without being addressed. They work with you to get you in what you want and can afford. Friendly and courteous staff, that work to make it not an all day process to get you in your new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks for the time Bob!

By MsSBD on 8/28/2015 at 6:25 PM. Helped by Bob and team.

Yankee Ford takes their time with customers, answering all questions, even irrelevant ones. Thank you Bob and staff for taking the extra time with my aging and very inquisitive Mom.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Yankee Ford

By fwatson23 on 8/28/2015 at 6:37 PM. Helped by Bob Esposito.

best experience I've had buying a vehiv cle in many years pleasant and clean environment Bob Esposito and his staff are knowledgeable and friendly

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Experience

By Make America Great Again on 8/28/2015 at 4:37 PM. Helped by Robert Esposito.

I just bought my 5th car from Yankee Ford and wouldn't go anywhere else. They always treat me right and give me great prices.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn't be happier!

By JessM33 on 8/28/2015 at 3:09 PM. Helped by Bob, Tom.

I went in with a few ideas in mind of what I wanted for my busy family. I ended getting into one of their newer Explorers with low mileage. I can't thank them enough for all of their work and understanding with getting me into something that fits perfect for my family.

I would recommend this dealer.